LoadCentral is the most successful distribution solution provider for all prepaid services in the country today.

It facilitates the dispensing of airtime credits via SMS or a web-interface. This system can dispense electronic PINs (e-PINs) and even directly top-up credit into a subscriber’s account. With LoadCentral, any person with a cellular phone or PC with internet connection that has been registered into the LoadCentral platform can dispense and retail prepaid card products without even carrying any sort of prepaid card inventory. A LoadCentral Retailer can now either sell e-PINs of any brand of prepaid products, or even top-up and directly send load into subscriber’s account with a few simple steps using his mobile phone or PC with internet connection.

Registration is FREE,  FAST and EASY but before you register, please read and take note the following information

It is important that you provide us a valid email address. Additional instructions and information will be send to your email.

Newly registered LoadCentral retailer needs to change passwords  immediately after a successful registration. For security purposes, LoadCentral’s system automatically locks all newly registered accounts that have not yet changed their default passwords. SMS (FL) and webtool (SL) passwords should not be the same. 

When your application request is processed, you will receive the following text message.

Congratulations You are now a Retailer of 639xxxxxxxxx. Your password is 123456. To change, type- CHANGEPW, send to LoadCentral SMS Access Number.

These are the Loadcentral SMS Access Numbers:
Main SMS Center gateway
 – 09229990214
Back-up access numbers  – 09209456856
09209456857, 09178662418, 09228504340,

Note: If you wish to change your password through SMS, create new message and type CHANGEPW and send it to the official LoadCentral Access Numbers. You can also change your password through internet by logging into the LoadCentral webtool. Please note that your password must be a 6-digit alphanumeric, full alpha or full numeric characters.

FL – First Level password (sms password) – can be changed via SMS only.

SL – Secondary Level password (webtool password) – can be changed via webtool using internet browser.

LC Important Contacts

639229990214 (Main SMS)
09228504340 (Sun)
09209456856 (Smart)
09209456857 (Smart )
09178662418 (Globe)

Customer Service Support:
TXT Hotline: 09285067310
Email: [email protected]
Hangouts: [email protected]

Verification Team Support:
TXT Hotline: 09285083355 ( Automated)
Follow up Hotline:  09228331150
Email: [email protected]
Hangouts: [email protected]